At Closet Theory Her (“we”, “us”, or “our”), accessible from vintageclothesus.com, we are committed to protecting your privacy with the same care we devote to curating our vintage-inspired collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that helps us provide our sophisticated clientele with a seamless shopping experience:

  • Personal Information: When you make a purchase, we collect your name, billing and shipping addresses, payment information (processed securely through our payment partners), email address, and phone number.
  • Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, and operating system.
  • Order Information: Details about the vintage-inspired pieces you purchase from our collections.
  • Communication Data: When you contact our style advisors at [email protected], we maintain records of our correspondence.

2. How We Use Your Information

Your information helps us deliver the elegant shopping experience our global clientele expects:

  • To process your transactions and deliver your carefully selected pieces worldwide (excluding some Asian destinations and remote areas)
  • To communicate about your orders, including shipping confirmations and tracking
  • To screen for potential risk or fraud (particularly important for our international transactions)
  • To improve and personalize your experience with our vintage-inspired collections
  • To comply with legal obligations and protect our rights

3. Sharing Your Information

We share your information only when necessary to provide our services:

  • Payment Processors: We share necessary transaction details with Visa, MasterCard, JCB, and PayPal to process your payments securely.
  • Shipping Partners: We provide carriers with the information needed to deliver your curated pieces to your doorstep.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication we apply to selecting our vintage-inspired pieces:

  • All transactions are encrypted using 256-bit SSL technology
  • We are PCI-DSS compliant and implement additional fraud monitoring systems
  • Payment details are processed by our secure partners—we never store complete payment information
  • Data is stored on secure servers with limited access

5. Your Rights

As a valued member of our global clientele, you have certain rights regarding your personal information:

  • Access: You may request details of the personal information we hold about you.
  • Correction: You may update or correct inaccurate information.
  • Deletion: You may request deletion of your personal data, subject to legal requirements.
  • Opt-Out: You may unsubscribe from marketing communications at any time.

To exercise these rights, please contact our style advisors at [email protected].

6. Cookies and Tracking Technologies

Like most sophisticated e-commerce sites, we use cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for secure checkout and site functionality
  • Analytics Cookies: Help us understand how customers interact with our collections
  • Preference Cookies: Remember your selections for a personalized experience

You can control cookies through your browser settings, though this may affect certain site features.

7. International Data Transfers

As we serve a global clientele (excluding some Asian destinations and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our site with a new “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact our style advisors:

Email: [email protected]
Mail: 2832 Murry Street, Virginia Beach, US 23462