FAQ

We specialize in timeless, vintage-inspired pieces that blend classic elegance with contemporary comfort. Our collections focus on creating a curated capsule wardrobe with versatile items like dresses, knitwear, suits, and accessories that tell your unique story.

Our customers appreciate quality craftsmanship and enduring style. They’re thoughtful shoppers who value sustainable fashion choices and seek pieces that transcend seasonal trends – from professionals building a polished work wardrobe to vintage enthusiasts looking for special statement items.

Each product page includes detailed size charts with measurements in inches/cm. For tailored items like suits or dresses, we recommend comparing your measurements to our chart. When in doubt between sizes, consider sizing up for a more relaxed fit.

We offer carefully selected vintage-inspired new clothing that captures the charm of bygone eras while meeting modern quality standards. Some jewelry pieces may incorporate authentic vintage components – these are specially noted in product descriptions.

We accept Visa, MasterCard, JCB, and PayPal for secure checkout. All transactions are encrypted for your protection.

We process orders quickly to get your items to you promptly. If you need to modify/cancel an order, please email [email protected] immediately with your order number. We’ll make every effort to accommodate your request if your order hasn’t entered the packing stage.

Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after dispatch with tracking and insurance.

Free Standard Shipping: On orders over $50 via EMS, delivered in 15-25 business days after dispatch.

Yes! We ship globally except to some Asian countries and remote areas due to customs restrictions. Enter your address at checkout to confirm delivery availability to your location.

International customers may need to pay local import duties/taxes, which are determined by your country’s customs office. We provide customs-friendly documentation to facilitate clearance. Unfortunately, we cannot predict or cover these additional charges.

We accept returns within 15 days of delivery for store credit. Items must be unworn, unwashed, with tags attached and in original packaging. Final sale items (marked in product descriptions) cannot be returned.

Email [email protected] with your order number and items you wish to return. We’ll provide return instructions. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Currently, we process returns for store credit only. For a different size/color, please place a new order after returning the original item.

You’ll receive a shipment confirmation email with tracking information once your order dispatches. Use the tracking number with the carrier’s website (DHL, FedEx, or EMS) for real-time updates.

Our style advisors are happy to help at [email protected]. We typically respond within 24 hours. For urgent matters, include “URGENT” in your subject line.

Yes! Create an account to save favorite items across browsing sessions. You’ll also receive early access to new collections and exclusive offers.